Frequently asked questions (FAQs)
There is startup cost of $350.00 which is waive-off completely till December 31st 2021
There is no monthly minimum. There is no other extra fee involved. We charge based on what we collect from you from the insurance companies and from your patients, excluding copays.
We do not take any percentage on co-pays and self-pay patients because those are collected at your office and our effort on this is zero. There is not monthly minimum, setup free and startup fee but there might be different terms with each client requirements so feel free to contact us.
A non- disclosure agreement will be duly signed by us with the customer. Likewise a non-disclosure bond will be properly signed with our staff. We very well know that this is very much essential in minimizing the outsourcing risks. For inbound and outbound security, we have the firewalls/VPN (Virtual Private Network) facility. Absence of external storage devices like floppy/CD drives USB ports in the Systems. To ensure safety and security all our systems and e-mails are protected with passwords. We have fire-proof cabinets and to store the documents, we have the offsite storage facility. At both our server and client levels, we have installed anti-virus soft wares.
Our team is well experianced with top market software like Athena, eClinical Works,
We handles all medical specialties including Cardiology, Neurology, Internal Medicine, Family Practice, Pain Management, Podiatry, Neuropathy, Gastroenterology, Anesthesia, Psychiatry, Surgery, Dermatology/Plastic Surgery, Cosmetic Surgery, ER, Allergy and Immunology, Pulmonary, Radiology, Interventional Radiology, Orthopedic, Pediatrics, Ophthalmology, Infectious Disease, Gynecology, Rehab, Nephrology, Thoracic Surgery and Endocrinology.
We submit all of our claims through the most efficient process – electronically, for quick processing and dispersal of funds. For companies that cannot receive claims electronically, we proceed to use HCFA forms to process their claims and submit them.
Through our efficient reporting system, we will be able to send you reports which will show you numbers of claims pending for submission and other things like AR, Collections and much more.