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Privacy Policy

How we collect, use, and protect your information.

Effective Date: January 1, 2026  |  Last Updated: March 1, 2026

AllMed Solution ("Company," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our client portal, or engage our medical billing and healthcare revenue management services.

1. Information We Collect

a) Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including but not limited to:

  • Full name, email address, phone number, and mailing address
  • Practice name, NPI number, and tax identification number
  • Login credentials for the AllMed Client Portal
  • Payment and banking information (for billing and ACH transactions)
  • Insurance enrollment and credentialing documentation

b) Protected Health Information (PHI)

In the course of providing medical billing and revenue cycle management services, we may access, process, or store Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA). This information is handled in strict accordance with HIPAA regulations and our Business Associate Agreement (BAA) with each client.

c) Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address, browser type, and operating system
  • Pages visited, time spent, and referring URLs
  • Device identifiers and cookie data

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our medical billing, coding, credentialing, and RCM services
  • To process payments, invoices, and ACH transactions
  • To communicate with you about your account, support requests, and service updates
  • To send marketing communications (with your consent)
  • To comply with legal obligations and enforce our agreements
  • To protect against fraud, unauthorized access, and security threats
  • To analyze website usage and improve user experience

3. HIPAA Compliance

AllMed Solution is fully HIPAA compliant. We implement administrative, physical, and technical safeguards to protect PHI. We enter into Business Associate Agreements (BAAs) with all covered entity clients. All employees complete annual HIPAA training, and our systems are regularly audited for compliance.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., payment processors, cloud hosting, email services), bound by confidentiality agreements
  • Insurance Payers: As necessary to process claims, appeals, and credentialing on your behalf
  • Legal Requirements: When required by law, subpoena, court order, or governmental regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you have given us explicit permission to share your information

5. Data Security

We employ industry-standard security measures to protect your information, including:

  • 256-bit SSL/TLS encryption for all data transmissions
  • Encrypted storage for sensitive data at rest
  • Multi-factor authentication for system access
  • Regular security audits and vulnerability assessments
  • Role-based access controls limiting data access to authorized personnel
  • Automated backup and disaster recovery systems

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. We use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: To understand how visitors interact with our website
  • Marketing Cookies: To deliver relevant advertisements (only with your consent)

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Right to access the personal information we hold about you
  • Right to request correction of inaccurate data
  • Right to request deletion of your personal information
  • Right to opt out of marketing communications at any time
  • Right to request a copy of your data in a portable format
  • Right to file a complaint with a supervisory authority

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Medical billing records are retained in accordance with applicable state and federal regulations, typically for a minimum of seven (7) years.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: