Home/Terms of Service

Terms of Service

Please read these terms carefully before using our services.

Effective Date: January 1, 2026  |  Last Updated: March 1, 2026

These Terms of Service ("Terms") govern your access to and use of the AllMed Solution website, client portal, and all related services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Definitions

  • "Services" refers to all medical billing, coding, credentialing, revenue cycle management, patient care coordination, and related healthcare services provided by AllMed Solution.
  • "Client" or "You" refers to any individual, practice, or entity that engages our services or uses our website and client portal.
  • "Portal" refers to the AllMed Solution Client Portal, an online platform for managing billing, invoices, payments, and support.
  • "PHI" refers to Protected Health Information as defined by HIPAA.

2. Eligibility and Account Registration

To use our services, you must be at least 18 years old and have the legal authority to enter into binding agreements. When registering for the Client Portal, you agree to:

  • Provide accurate, complete, and current information
  • Maintain the security and confidentiality of your login credentials
  • Notify us immediately of any unauthorized access to your account
  • Accept responsibility for all activities that occur under your account

3. Description of Services

AllMed Solution provides comprehensive healthcare revenue cycle management services including, but not limited to:

  • Medical billing and claims processing
  • Medical coding (ICD-10, CPT, HCPCS)
  • Provider credentialing and enrollment
  • Accounts receivable management and denial management
  • Patient care coordination and verification of benefits
  • Revenue cycle consulting and practice analytics

Service scope, timelines, and deliverables are defined in individual service agreements executed between AllMed Solution and each client.

4. Payment Terms

a) Fees and Billing

Service fees are outlined in your individual service agreement. Unless otherwise specified:

  • Invoices are generated monthly and payable within 30 days
  • Late payments may incur a late fee of 1.5% per month
  • All fees are in US Dollars (USD)

b) Payment Methods

We accept payment via credit/debit card, ACH bank transfer, and other methods as specified in your agreement. By providing payment information, you authorize us to charge your designated payment method for all fees incurred.

c) ACH Payments

For ACH payments, you authorize AllMed Solution to initiate electronic fund transfers from your designated bank account. You agree to maintain sufficient funds and to provide accurate banking information. ACH authorization may be revoked with 30 days written notice.

5. Client Responsibilities

Clients are responsible for:

  • Providing accurate and timely patient demographic and insurance information
  • Ensuring all medical documentation is complete before claims submission
  • Maintaining active insurance enrollments and credentialing
  • Complying with all applicable healthcare laws and regulations
  • Responding promptly to information requests from our team

6. HIPAA and Compliance

AllMed Solution operates as a HIPAA Business Associate. We maintain strict compliance with the Health Insurance Portability and Accountability Act (HIPAA), the HITECH Act, and all applicable state and federal healthcare regulations. A Business Associate Agreement (BAA) will be executed with all clients prior to the handling of any Protected Health Information.

7. Intellectual Property

All content, trademarks, logos, and materials on our website and portal are the exclusive property of AllMed Solution. You may not reproduce, distribute, modify, or create derivative works without our prior written consent. Client data and medical records remain the property of the client at all times.

8. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information exchanged during the course of the service relationship. This obligation survives termination of the agreement and extends to all employees, contractors, and agents of both parties.

9. Limitation of Liability

To the maximum extent permitted by law:

  • AllMed Solution shall not be liable for indirect, incidental, consequential, or punitive damages arising from your use of our services
  • Our total liability for any claim shall not exceed the amount of fees paid by you in the six (6) months preceding the claim
  • We are not responsible for claim denials resulting from inaccurate or incomplete information provided by the client
  • We do not guarantee specific revenue amounts or claim approval rates

10. Indemnification

You agree to indemnify and hold harmless AllMed Solution, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your breach of these Terms or any service agreement
  • Your violation of applicable laws or regulations
  • Inaccurate information or documentation provided by you
  • Unauthorized use of your account by third parties due to your failure to maintain credential security

11. Termination

Either party may terminate services as follows:

  • By Client: With 30 days written notice. Outstanding fees for services rendered remain payable.
  • By AllMed Solution: With 30 days notice, or immediately in cases of material breach, non-payment, or fraudulent activity.
  • Upon termination, all client data will be returned or securely destroyed in accordance with HIPAA requirements.

12. Dispute Resolution

Any disputes arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration in the State of Missouri, in accordance with the rules of the American Arbitration Association.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to conflict of law principles. Any legal proceedings shall be conducted in the appropriate courts of Jackson County, Missouri.

14. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from events beyond reasonable control, including natural disasters, pandemics, government actions, cyber attacks, or disruptions in telecommunications or power supply.

15. Modifications

AllMed Solution reserves the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after modifications constitutes your acceptance of the revised Terms. Material changes will be communicated via email to registered clients.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

17. Contact Us

For questions about these Terms of Service, please contact us: